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Kerala High Court Clarifies Written Complaint Requirement Under POSH Act in Abraham Mathai v. State of Kerala

In an important ruling aimed at safeguarding procedural fairness under the Sexual Harassment of Women at Workplace (Prevention, Prohibition, and Redressal) Act, 2013 (POSH Act), the Kerala High Court, in the case of Abraham Mathai v. State of Kerala & Ors., has categorically held that a written complaint from the aggrieved woman is a mandatory prerequisite for initiating any inquiry by the Internal Committee (IC). The judgment sets clear boundaries on the initiation of proceedings, preventing misuse and ensuring due process.

The case arose when an individual challenged the initiation of a POSH inquiry that was based on an oral complaint and anonymous allegations rather than a formal written complaint as stipulated under Section 9 of the Act. The petitioner contended that the Internal Committee had overstepped its jurisdiction by entertaining allegations that were not formally registered in writing, thereby violating the basic procedural safeguards built into the statute.

The Kerala High Court, in its analysis, underscored that the POSH Act provides a clear statutory framework for the handling of workplace sexual harassment complaints. Section 9 mandates that the complaint must be made in writing to the Internal Committee. The Court emphasized that this requirement is not a mere technicality but a substantive safeguard intended to prevent frivolous, malicious, or baseless complaints from triggering formal inquiries that can have serious reputational and professional consequences.

Recognizing the sensitivity of cases involving sexual harassment, the Court did acknowledge that in situations where the complainant is genuinely unable to provide a written complaint—due to disability, illiteracy, or severe trauma—the IC may assist the individual in reducing the oral complaint to writing. However, in the absence of any such incapacity, mere oral or anonymous allegations are insufficient to trigger proceedings under the POSH framework.

The judgment also addressed jurisdictional concerns, clarifying that an Internal Committee can only entertain complaints that fall within the definition of sexual harassment as provided under Section 2(n) of the Act, and that arise within the workplace context. The Court warned against the indiscriminate application of the law to matters outside its purview, thereby ensuring that the scope of the Act remains precise and well-defined.

This decision serves as a valuable reminder for employers, HR heads, and Internal Committee members that compliance with the procedural steps of the POSH Act is not optional. Organizations must ensure that complaints are received, documented, and processed strictly in accordance with the statutory requirements, and that IC members are adequately trained to adhere to these legal standards.

In conclusion, the Kerala High Court’s ruling in Abraham Mathai v. State of Kerala & Ors. reinforces the foundational principles of natural justice and due process within the POSH framework. By mandating a written complaint as a necessary trigger for inquiries, the Court has struck a balance between the need to protect women from harassment and the equally important need to protect individuals from baseless accusations.

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